The National Health Insurance Authority (NHIA) is an agency of the government of The Bahamas, established under the National Health Insurance Act. In 2017, we started on a journey to deliver accessible, affordable, and quality healthcare for the benefit of all Bahamians. To date, we have enrolled over 100,000 persons into the program and this number continues to grow while maintaining patient satisfaction rates over 90% by offering a suite of Primary Care benefits, leveraging an expansive provider network, and implementing a modern electronic health record (EHR) with telehealth capabilities.
Bahamian citizens and residents can enroll online, over the phone, or in-person and must have a valid NIB Smart Card. Enrolled individuals become NHI Beneficiaries by selecting their preferred Primary Care Provider, and receive services at no cost at the point-of-care.
The next step in our journey towards Universal Health Coverage (UHC) is the Primary Care Transformation Initiative (PCTI). This initiative will integrate the public primary healthcare system, implement pragmatic reforms to private insurance, and provide every eligible person with a single Electronic Health Record.
Our goal is to standardize, modernize, and optimize primary care in The Bahamas and establish a strong foundation on which we can sustainably expand what is covered under the program. We will remain steadfast in our commitment to the health and economic prosperity of The Bahamas on our journey to achieving UHC.
Our goal is to provide patient-centred medical care for all patients.
Effective and affordable treatment for non-life threatening illnesses.
Offers a wide array of reliable lab and diagnostic imaging services.
NHI Bahamas, in its inital phase of coverage, includes Primary Care services. Beneficiaries do not have to pay at the point of care for covered services. This means that there are no copays nor deductibles. Here are some of our services:
We want to hear from you!
NHI Bahamas conducts regular patient satisfaction surveys as they provide us with valuable insight into the patient experience. These surveys help us to make informed decisions that will make the program a success for both the government and our beneficiaries.
We have received very positive feedback from over 10,000 beneficiaries who were surveyed in 2018 and 2019 and we aim to survey our beneficiaries on an annual basis. We have heard:
Bringing together the public and private Primary Care delivery networks under a common and comprehensive model.
An electronic health record is not just a computerized version of your paper chart. It’s a digital record of your health information that can provide your care team with comprehensive health information about you.
Our Primary Care and Laboratory Providers play a pivotal role in shaping a health care system that is modern, affordable, and accessible. Click the link below to see our list of registered physicians and labs.