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NHI Bahamas  »  Careers

Careers

NHI Bahamas is a new national health insurance programme for The Bahamas introduced by the Government. NHI Bahamas will make our health care system more modern, affordable and accessible.

NHI Bahamas is now seeking qualified candidates for the following positions:

Human Resources Manager
| Nassau, New Providence

NHIA is currently seeking suitable candidates for the position of: Manager – Human Resources Manager

The National Health Insurance Authority was established in The Bahamas in 2017 to facilitate the provision of accessible, affordable, equitable and quality healthcare services through a national insurance plan. The NHIA began providing services in April 2017. The number of people accessing services is growing so there exists a need to further expand our operations.

Opportunity

The Human Resources Manager (HR Manager) will be responsible for the day-to-day operations of the HR office including the administration of policies, procedures, andprograms. The HR Manager will be responsible for the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and recruitment.

The position requires a strong knowledge of the HR function, preferablyin the healthcare or insurance industry, and best practices as well as the Labour laws that governregulations in The Bahamas. Specifically, the HR Manager will have a strong understanding of trends, technologies, andpractices within the local HR field.

The HR Manager will report to the Managing Director. The successful candidate will:

 

  • Develop and implement human resources policies including, but not limited to, the attractionof talent, retention, talent management and development, separations and reporting.
  • Conduct a continuing study of all HR policies, programs, and practices to keep management informed of new developments.
  • Implement the development of healthyand safe workplace policies and culture, including;
    • Physical and mental health
    • Safety promotion and awareness
    • Employee assistance
    • Workplace accident prevention
    • Workplace accident response
  • Develop HR reports for the businessunit and consolidated management review on HR matters, such as recruitment, retention, talent management, anddevelopment and separations.
  • Assist with the development of a workforce plan, identifying skills and competencies, and ensuring sufficient staff with appropriate skills.
  • Establish and implement the rigorous recruiting and assessment practices and procedures necessary to recruit and hire a superior workforce.
  • Maintain and update employee payroll information, employee-related databases, andHR information systems.
  • Implement the preparation and administration of the compensation and benefitsplan, ensuring it is competitive.
  • Maintain the compensation and benefits program. Monitors all pay practices and systems for effectiveness and cost containment.
  • Develop and implement the performance management systemthat includes performance development plans(PDPs) and employee development programs.
  • Monitor and advise managers and supervisors in the progressive discipline systemof the NHIA.
  • Implement and manage the exit process for departures, including exit and leave reports, analysis of reasons for departures, removal of benefits, cost analysis, and
  • Plan, develop and oversee the implementation of programs to support workforce management, organizational development, andHR administration.
  • Develop short and long-term strategies, ensuring their integration across the branches and organization.
  • Manage financial and employee resources to support the achievement of goals and objectives.
  • Negotiate and receive funding for capital equipment needs, service agreements, contracts and identify, assess and recommend new technologies.
  • Maintain, gather and analyze industry trends and best practices and identify possible improvements to human resources policies and procedures where relevant.
  • Recommend changes in HR principles and protocols to the Managing Director.
  • Determine strategies to resolve complex and contentious issues impacting HR portfolio, in line with the goals for the branch and the NHIA.
  • Identify, research and lead strategic development initiatives.
  • Exercise judgmenton decisions that impact business from cross-functional system boundaries.
  • Seek approval for new projects outside the scope of budgeted or strategic plans.
  • Investigate and recommend strategies for continuous improvement initiatives.
  • Monitor risks and organizational impact, ensuring adequate measures are in place.
  • Research and provide recommendations on emerging technologies, trends and strategies, developing and presenting business cases and proposals.
  • Coach and mentor direct reports, creating opportunities for management skill development and managing performance.
  • Evaluate the performance of human resources staff, taking remedial action as required.
  • Authorize actions for the acquisition, disciplining and termination of direct reports.
  • Manage relationships and expectations across the organization through personal networking and creation of developmental opportunities.
  • Manage relationships with employees to understand and manage engagement and moral.
  • Build consensus with managers and staff to ensure the achievement of shared goals and objectives.
  • Design effective communication strategies to ensure HR policies are understandable to staff members and ensures they are electronically or otherwise easily accessible (e.g., electronic newsletter, automated help focal point);
  • Liaise with counterparts at other organizations to exchange information, share best practices and industry trends
  • Respond to more sensitive or controversial HR queries that potentially impact operations.

 

Minimum Education and Experience

  • Minimum bachelor ‘s degree required; major in Industrial/Labour Relations, Human Resources Management, or other related field preferred.
  • Master’s degree in Business Administration, Labour Relations, or Human Resources Management preferred but not required.
  • Minimum of 8 years’ experience in Human Resources with at least 5 years of Managerial experienced.

 

Deadline for receipt of applications is December 20th via email: hr@nhibahamas.gov.bs. Detailed job descriptions can be found at www.nhibahamas.gov.bs/careers. Only qualified candidates need apply and only shortlisted candidates will be contacted.

read position description
Apply by December 20, 2018 | E-mail to: HR@nhibahamas.gov.bs
apply for this position
Manager – Health Benefit Claims
| Nassau, New Providence

NHIA is currently seeking suitable candidates for the position of: Manager – Health Benefit Claims

The National Health Insurance Authority was established in The Bahamas in 2017 to facilitate the provision of accessible, affordable, equitable and quality healthcare services through a national insurance plan. The NHIA began providing services in April 2017. The number of people accessing services is growing so there exists a need to further expand our operations. 

Opportunity

 The Manager must be a dynamic leader, experienced in the healthcare and insurance sectors, able to develop and maintain strong working relationships with healthcare service providers, inspectors and related stakeholders, including the National Insurance Board, the Insurance Commission, the Ministry of Health and the Hospital and Healthcare Facilities Licensing Board. 

Recognizing the importance of quality service and care in the NHIA, the Manager – Health Benefit Claims will report to the Managing Director. The successful candidate will: 

 

  • Oversee accurate and timely updates to the Healthcare Provider Registry. 
  • Provide input as needed to the Provider selection and registration process. 
  • Advise and support Provider contracting and necessary contract management, such as negotiations and ensuring compliance with terms and conditions. 
  • Oversee the process for determining and evaluating Provider Fee for Service, Capitation and Pay-for-Performance and performance-based pay. 
  • Manage all aspects of operations involving health provider and beneficiary claims. 
  • Implement and oversee provider and beneficiary customer service, provider enrolment and on-going operations including care coordination. 
  • Oversee the analysis of data to support preparation of reports which may be required by the Board and CEO. 
  • Oversee the implementation, management, and operation of the support of a claims administration system (CAS) 
  • Design healthcare-related policies and procedures to support the adjudication and claims management process. 
  • Demonstrate to us that their experience, education, energy, and commitment will drive this critical aspect of our business. 
  • Set comprehensive goals for team management performance. 
  • Lead the Health Benefits Claims branch, ensuring effective management of function and creating and delivering the accountability framework for the branch to achieve NHIA’s objectives. 
  • Contribute to the short and long-term organizational strategy and the development of the organizational vision. 
  • Assess business performance, ensuring appropriate employee, financial, equipment and inventory resource allocations are in place. 
  • Authorize acquisition of new technologies or equipment in conjunction with the executive team and Managing Director. 
  • Report regularly to the Managing Director on relevant performance metrics associated with health benefits and Claims. 
  • Contribute to strategic and operational planning for NHIA. 
  • Ensure the development of, and adherence to, operating policies, systems, and practices. 
  • Support the implementation of a new CAS. 
  • Provides mentoring and developmental opportunities for the Branch as a whole. 
  • Ensure growth opportunities are available for employees, managing and supporting performance and development. 
  • Encourage an organizational culture that embraces change, motivates action and encourages employee engagement. 
  • Build a strong team in an environment that fosters loyalty, trust, and ethical behaviors. 
  • Contribute to and thrives in a young and growing organization that is committed to improving health services in The Bahamas. 
  • Build collaborative relationships with executive team members to ensure strategies and resources are effectively developed and managed. 
  • Develop and manage relationships with government, providers and other stakeholders. 
  • Develop and manage customer service strategy. 

 

Minimum Education and Experience

 

  • Minimum bachelor’s degree required; from an accredited institution.
  • Significant (5+ years) management experience in healthcare and/or insurance, or closely related fields. 
  • Solid experience and knowledge of healthcare service claims, health insurance, information and communication technologies and experience working in a regulated environment. 

 

Deadline for receipt of applications is December 20th via email: hr@nhibahamas.gov.bs. Detailed job descriptions can be found at www.nhibahamas.gov.bs/careers. Only qualified candidates need apply and only shortlisted candidates will be contacted.

read position description
Apply by December 20, 2018 | E-mail to: hr@nhibahamas.gov.bs
apply for this position