Primary Care Transformation Initiative (PCTI)

FOR IMMEDIATE RELEASE: Primary Care Transformation Initiative (PCTI)

Nassau, Bahamas – October 1st, 2020 –

Nassau, The Bahamas – October 1st, 2020 – The National Health Insurance Authority (NHIA) has released it’s latest public consultation paper titled “NHI Primary Care Transformation Initiative Establishing Universal Access to Quality, Affordable Primary Health Care in The Bahamas”.  The policy paper outlines a proposed transformation of primary health care services in the Bahamas. This transformation will fundamentally change the way primary care is delivered to all Bahamians. Once implemented, the Primary Care Transformation Initiative (PCTI) will see every Bahamian have access to a family doctor without payment, co-payment or deductible. The Primary Care Transformation Initiative (PCTI) is the next step in the Bahamas journey towards universal healthcare. The PCTI will ensure that all Bahamians receive access to quality, affordable primary health care. 


Chairman of the National Health Insurance Authority, Dr Robin Roberts expressed how proud he is to see the continued progress of the NHI program and the release of the latest policy paper outlining the proposed next phase of NHI. He said, “Access to quality, affordable primary care services is fundamental to improving the health of Bahamians. This next phase of NHI will see every Bahamian have access to a primary care physician without co-pay or deductible. NHI has already made significant progress in this objective. The primary care transformation initiative, when implemented, will complete the process. I invite anyone with an interest in how healthcare is delivered in the Bahamas, to read the consultation paper and provide their feedback.


The public consultation period will be open for 45 days, during which time key stakeholders and the public will be able to provide feedback. Those wishing to provide feedback can do so through the NHIA’s website


Since the launch of NHI in 2017, there has been tremendous growth in the interest and in enrolment to the program. Despite the impact and devastation of Hurricane Dorian in 2019 and most recently significant effects of the 2020 COVID-19 Pandemic, NHI has increased enrolment from 67,000 this time last year to 86,000 beneficiaries currently enrolled, an increase of over 30%. During this time, NHI has launched it’s electronic health record, allowing beneficiaries to access their medical records history and other important data. 




About NHI Bahamas

Established in April 2017, The National Health Insurance Authority (NHIA) aim is to achieve a shared goal of Universal Health Care. NHI Bahamas aims to ensure that all legal Bahamian residents, no matter your income, age, the island of residence or current health status, can receive affordable and accessible health care. There are currently over 85,000 beneficiaries enrolled in National Health Insurance accessing services through over 90 Providers across Abaco, Grand Bahama, Eleuthera and New Providence.

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Contact NHI Bahamas, visit

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Phone: 242-396-8500


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