Certified Professional of Healthcare Quality Credential


Nassau, The Bahamas – Oct 4, 2019

The National Health Insurance Authority is pleased to announce Dr. Monique Thompson has earned the Certified Professional of Healthcare Quality Credential. She is 1 of 3 healthcare professionals who have attained the certification, in the Bahamas.

Dr. Thompson currently serves as Manager, Healthcare & Quality Wellness at the National Health Insurance Authority. As the Manager of Healthcare Quality and Wellness Development with the National Health Insurance Authority (NHIA) since June 2018, Dr. Thompson has been tasked with improving the quality of healthcare services of Providers participating in the delivery of the NHI Program.



The Certified Professional of Healthcare Quality (CPHQ) designation allows Dr. Thompson industry standard certification for healthcare quality. It is the only accredited certification in healthcare quality. The CPHQ certification advances the profession by demonstrating competence in healthcare quality, distinguishing healthcare quality professionals, enhance credibility, demonstrate dedication to the profession and show preparedness to improve outcomes across the continuum of care.


As a certified professional in healthcare quality with the National Health Insurance Authority, Dr. Thompson impacts various healthcare settings to enhance care delivery, optimize value, and improve outcomes. This is done by leading and coordinating activities in Patient Safety; Regulatory and Accreditation, Quality Review and Accountability, Performance and Process Improvement, Health Data Analytics and Population Health and Care Transitions.


The National Health Insurance Authority (NHIA) was established to achieve a shared goal of Universal Health Care.  To date NHI Bahamas has over 56,000 Beneficiaries enrolled in the NHI program. The NHI Program aim is to transform the healthcare system upon which the future well-being of Bahamians depends, by putting patients at the center of care.



For more information, press only:


Latoya Hanna-Moxey

Email: latoyamoxey@nhibahamas.gov.bs

Phone: 242-396-8508

For more information on NHI Bahamas, please visit www.nhibahamas.gov.bs.


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